While having a comprehensive relocation package is important for employers, choosing the right service provider is perhaps the most important decision of all. You want your newly hired employees to begin their new roles with enthusiasm, but that’s hard to do if their recent move was full of problems. Selecting the right provider to implement and carry out your relocation package can be the difference of introducing a fresh employee who is ready to hit the ground running, or one who is busy still dealing with issues from their move. 90% of our customers felt our crews treated them and their homes with respect. If your current employee relocation provider isn’t living up to your standards, now may be the right time to consider making a change.
We sat down with two of Corrigan Moving Systems’ relocation experts, who shared their industry wisdom and tips for employers looking to find a quality mobility partner. Whether you’re just beginning to speak with employee relocation companies, or your current plans need reevaluated, our 4-part blog series will provide the guidance you need to ensure your employees and company have a mobility partner that shares your values and goals.
“Companies need to spend some time getting to know what service providers are out there, and who may be the best fit for their needs,” said Marabeth Galardi, Vice President of Sales with Corrigan Moving Systems. “Corrigan is a wonderful provider because we’re a one-stop shop. We work with major corporations as well as small businesses. We can easily provide local, long-distance and international household goods moving services and can provide temporary storage solutions if needed. We can ship automobiles. We can move libraries, laboratories and offices. We can provide temperature-controlled transportation for lab samples. We’re not just a moving company, we’re a complete global mobility partner. The fact that we can so easily tailor our solutions and offer a wide range of service lines to our customers makes their life much easier. Not only do we offer a variety of services, our Corrigan team has years of industry expertise to help ensure a smooth transition process.”
“The size of a moving company can tell you a lot,” said Christine Sidari, Vice President of Business Development for Corrigan Moving Systems. “Employers should be asking moving companies about their size, how many trucks, drivers, locations, storage capacity and number of employees they have. You don’t want to spend time talking to a mover who just doesn’t have the capacity to fit your needs. On the other hand, while large moving companies have more resources, customers can sometimes get overlooked. That’s what is great about Corrigan. We have the network and resources of a large moving company, but the standards, quality and ethics of a family-run business. We pride ourselves in the one-on-one support we offer to each transferee.”
“When sitting down with a moving company, you want to know where they are, and most importantly, if they have a network or van line supporting them,” added Christine. “Even though Corrigan doesn’t have an office on the West Coast, we have a strong network of quality partners who treat our customers as their own. That gives us the ability to move anyone with the same level of quality that we do for our customers in our backyard. Beyond that, you should always be asking for references to ensure their level of quality to customers matches your expectations.”
“What sets us apart is our dedication and commitment to our customers,” said Marabeth. “The last thing a company wants is for a new employee or transferee to be starting their new job overwhelmed because their move went poorly. I’m most disappointed when I hear that other moving companies will be unresponsive after the delivery occurs. I hear, ‘I had damage, and I can’t get my mover to return my calls now.’ I believe a move is not complete until the customer is unpacked and settled into their new home.”
“I can never guarantee a perfect move,” continued Marabeth. “Things happen. Even the absolute best moving company in the world will have a hiccup. What speaks to the character of a company is how you respond to any issue that may arise. Each transferee receives a single point of contact who guides them through the entire process, even post move. Our in-house claims department makes it easier than ever to resolve issues in a timely manner. With Corrigan, transferees are treated with care, attention and respect until every point of their move meets their complete satisfaction. The perception of their relocation experience is what truly matters, and our goal is to provide a seamless transition.”
Not only a local, long-distance and international moving company, Corrigan is your global mobility partner. Beyond moving, Corrigan specializes in assisting companies of all sizes with corporate and employee relocations and guidance to craft your ideal policy and guidelines. Our expert account managers can ensure your policies are followed and executed, providing top level service to those relocating.
Despite becoming the largest moving company in the Midwest, Corrigan is still family owned and operated since 1929. Your employees will receive personal counsel throughout the entire relocation process, supported by the large hauling capacity and award-winning service of United Van Lines.
15 office locations throughout the Midwest and Northeast, including over 430,000 square feet of warehouse storage space
98 industry award recognitions
600+ employees
272 drivers, with over 40 drivers recognized monthly for customer service and safety
295 trucks
Top agent for United Van Lines, with nearly 500 top-quality network partners worldwide
Marabeth Galardi, Vice President of Sales for Corrigan Moving SystemsMarabeth brings 35 years of industry experience to her role as Vice President of Sales at Corrigan Moving Systems. Previously serving in Agency Management and as General Manager for the Rochester, NY office, Marabeth focuses on quality and a commitment to customer service. Her team has been recognized as a Customer Choice Award recipient, as well as winning the Performance Excellence, and President’s Quality Awards. She is a member of the Corrigan President’s Diamond Team, United Van Lines Master’s Club and recipient of the Signature Relocation Partnership award. Marabeth is devoted to creating and fostering long term partnerships with her corporate clients by identifying a solution to meet their employee relocation needs. She is also a passionate supporter of local charities, such as the National Center for Missing and Exploited Children, and a Board Member with the Pirate Toy Fund.
(585) 295-2245 | mgalardi@corrigan.com
Christine Sidari, Vice President of Business DevelopmentChristine has been in the industry for 23 years and has worked in many facets of the relocation industry. Prior to joining Corrigan Moving Systems, Christine acted in a vice president’s role for business development with another large van line, was VP of business development for a large relocation company, was the director of business development for CMS, a third-party crating company and sold National Account business for several van lines. Locally, Christine is on the board of the Great Lakes Relocation Council, membership chair for NEORR, a member of ERC and volunteers for Cornerstone of Hope.
(248) 615-7935 | csidari@corrigan.com
