The United Certified Move Coordinator certification program was introduced as a way to spotlight this extraordinary group of professionals who work diligently to provide their customers with outstanding service.
The annual certification process provides recognition and reinforces standards of performance. Those wishing to earn certification must meet a number of criteria including training, earning professional development credits, passing a final exam and earning exceptional quality scores on the post-move survey.
There are three tiers of distinction within the Certified Move Coordinator program: silver, gold, and platinum. In order to receive the silver distinction, the coordinator must maintain a customer satisfaction rating of 88% or above. To receive the gold distinction, the coordinator must maintain a customer satisfaction rating of 92% or above. To receive the platinum distinction, the coordinator must maintain a customer satisfaction rating of 96% or above.
In addition to the UniGroup Certified Move Coordinator award, Corrigan also awards our top performers with the Corrigan Move Coordinator of the Year award. This award honors the top Move Coordinators throughout the company for their exceptional service to our customers. Coordinators are the essential backbone of communication for a successful move. No single person is more important in making your move a seamless experience than your Coordinator.
From the day you decide to move with Corrigan, your coordinator is working behind the scenes to make your entire move run smoothly. They are also communicating with you directly so you are informed, comfortable, and confident about the process and transportation of your possessions
No matter where you are, or where you are going, Corrigan Moving’s Great Lakes locations will take you wherever you want to move in the world.
Corrigan provided excellent communication and customer service from the beginning. They made sure to check in throughout my move, were receptive to my questions, took great care in handling my possessions and did what they’d say they’d do. The move went smoothly and stayed on schedule. Moves are stressful at best but Corrigan ensured that this aspect of the move was one less thing to have to worry about.
I was in charge of helping my mother-in-law move. Mike S at Corrigan who came out and did the estimating, did a great job helping explain the whole process to me since I had never done a cross country move. The whole process went so smoothly and everyone was so helpful and informative. I could not have been happier throughout this whole process.
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